Goal: Secure a dedicated source of funding to allow LYNX to better meet varying transportation and infrastructure needs.
Objective 1: Collaborate with regional partners to build support for a dedicated source of transit funding with which to most effectively and reliably serve the region’s residents, businesses and visitors.
- Initiative: Provide input and support for funding studies and related efforts of the Authority’s regional partners.
- Initiative: Participate in the Transportation Funding Task Force, a subcommittee of the MetroPlan Orlando Board of Directors.
Objective 2: Secure complementary and/or supplementary sources of funding for both capital and operating expenses to reduce the overall financial burden on resource-limited local government partners.
- Initiative: Identify and pursue grant funding opportunities from a variety of sources including FTA, DOT, HUD, state and local programs.
- Initiative: Identify public-private partnership (P3) opportunities to share costs for projects, programs and initiatives that will be of joint benefit to LYNX and another entity, such as another agency, investor or private developer.
Goal: Improve internal and external communication to improve organizational efficiency and meet the evolving needs of the community.
Objective 1: Provide real-time information to customers.
- Initiative: Develop a real-time customer information plan that identifies appropriate technology and internal staffing and maintenance requirements.
Objective 2: Utilize social media to provide and share up-to-date information and to receive input from customers and partners.
- Initiative: Dedicate one staff person to manage all social media including Facebook and Twitter and other types. This person will be responsible for releasing communications via social media on behalf of LYNX, monitoring comments related to LYNX and its services, and responding to customer issues and inquiries.
- Initiative: Update informational signage at key stops and transfer points to include schedule information and steps to accessing real-time customer information.
