Trip Apps
At LYNX our goal is to provide our customers with the best transit service in Central Florida. That's why we are implementing the latest and greatest technology to make our customer's experience even better!
Take a look at all the technology enhancements we are currently working on, including a new and improved mobile fare payment application.
LYNX Bus Tracker to Go Away at the End of September
Starting Sept. 30, the LYNX Bus Tracker will no longer be available. We'd like to highlight some alternatives for tracking public transit: Apple Maps, Google Maps, Moovit and Transit App. These apps are free and can help you plan your journeys. Please get in touch with the respective companies for support if you have any questions about using these apps.
Coming soon! Keep your eyes peeled for the NEW LYNX PAW PASS APP, set to launch later this year. With this app, you'll be able to easily purchase and manage digital passes, track your bus route and much more!
NeighborLink
LYNX has developed a mobile application that will allow NeighborLink customers to reserve, update, or cancel trips through the internet without having to call a phone representative. Customers will be able to see the location of their vehicle on the mobile application as it is dispatched for their pick-up. Customers who still choose to speak with a phone representative will experience shorter hold times during busy call times as some choose to use the internet option.
Ready to get started? Here's how:
- Download the NeighborLink application in the App Store or Google Play.
- Open app.
- Create an account (you will only need to do this the first time).
- Choose travel date and time.
- Enter your origin and destination addresses.
- Type an address.
- Click on a map.
- Choose a stop.
- Choose number of passengers and if you use a mobility device.
- Click submit.
Now your trip is booked! Once your ride is on the way, you will receive updates.
You can also book your trip online at golynx.com. Look for NeighborLink under "Riding LYNX."
LYNX® See & Say
LYNX has released a new version of the LYNX® See&Say mobile application. This app will continue to allow customers to communicate transit threats and safety and security concerns in real-time. Anyone who installed the previous version of LYNX® See&Say will need to remove the app, download the new version from the App Store or Google Play and create a new account.
The new LYNX® See&Say app has a fresh design, additional support resources with local law enforcement, LYNX map brochures and a quicker incident reporting process which will still be monitored 24 hours a day. Users are encouraged to use the “Call 911” button to report immediate emergency concerns.
Report categories have been limited to safety and security concerns.
The list includes but, is not limited to:
- Bus maintenance issues.
- Damaged or unclean bus.
- Human trafficking awareness.
- Unsafe driving.
- Unattended suspicious item/package – direct dial to 911.
- Criminal or suspicious activity/person – direct dial to 911.
Download the LYNX See & Say application in the App Store or Google Play.
LYNX PawPass
Do you use your mobile phone to buy coffee, donuts, or as your entry ticket for events?
Then why not use it to pay for your bus fare?
LYNX has developed a mobile fare app that will allow you to purchase all of your bus fare directly on your mobile device. Whether you need to purchase a single ride fare, All-Day pass, 7-Day pass or 30-Day pass you will be able to purchase it and store it on your mobile device. Just activate your ticket when you need it, show it to your driver and you are on your way.
Customers also may access their accounts through lynxpawpass.com to conduct self-service transactions.
How to Use Bus and NeighborLink
- Download the LYNX PawPass in Google Play or App Store.
- Create an account.
- Customers purchase bus fare using their credit or debit card, bus fares will be stored in their account.
- Activate a ticket just before boarding.
- Show the driver the active ticket (on-board validator coming 2018).
- Ride.
Note: LYNX PawPass will need device permission to activate device camera as a security verification for LYNX operator.
- Download the LYNX PawPass in Google Play or App Store.
- Create an account.
- Enter ACCESS LYNX ID for approval.
- Customers can add value to their account using their credit or debit card.
- Cash value will be stored in their account in virtual wallet. Customers will be able to enter the value of the fare t be paid from the virtual wallet.
- Show the driver fare has been paid.
- Ride.
Note: LYNX PawPass will need device permission to activate device camera as a security verification for LYNX operator.
Coming soon! A new and improved mobile payment application. We will post more information as we get closer to launch. Hint: you will be able to see bus real-time information in the same mobile application you use to pay your fare! Stay tuned.
ACCESS LYNX
WebACCESS offers paratransit customers an easier experience in reserving and scheduling ACCESS LYNX trips on personal computers or mobile devices directly through the secure website https://myaccesslynx.golynx.com. Customers are able to manage their own trips without the need to call LYNX Mobility Service Department. WebACCESS provides customers more scheduling independence, more accurate pick up times and minimize scheduling adjustments. Customers needing more information are asked to call 407-841-LYNX (5969) and select option 3.
Find My ACCESS LYNX Ride offers real time bus tracking site for ACCESS LYNX operations performed by MV Transportation. Through the secure website https://accesslynx.thebus.mobi customers are provided up to the minute arrival information, schedules, and interactive maps for riders to use when finding information about their paratransit service.