Risk Management Department
October 6, 2025
Risk Management is essential to maintain safe, reliable and efficient public transit service. At LYNX, we identify, assess and address potential risks that could impact operations, passenger, employees or assets. From safety incidents to service disruptions, our goal is to minimize risk, enhance resilience and maintain public trust through responsible planning and response.
Pursuant to s. 817.234, Florida Statutes, any person who, with the intent to injure, defraud, or deceive any insurer or insured, prepares, presents, or causes to be presented a proof of loss or estimate of cost or repair of damaged property in support of a claim under an insurance policy knowing that the proof of loss or estimate of claim or repairs contains any false, incomplete, or misleading information concerning any fact or thing material to the claim commits a felony of the third degree, punishable as provided in s. 775.082, s. 775.083, or s. 775.084, Florida Statutes.
Claims Process Summary:
- Submit Your Claim: Email all relevant information to LYNXReports@golynx.com.
- Claim Review: Our team will review your submission and may request additional details if needed.
- Decision Notification: We will notify you of our decision and any next steps.
- Resolution: If approved, we will process your claim and provide further instructions.