LYNX Rolls Out New Paw Pass Mobile Pay Application

The Central Florida Regional Transportation Authority (LYNX) will release a new and enhanced LYNX® Paw Pass mobile app by Genfare and farebox on Nov. 18.

Anyone who installed the previous version of the LYNX PawPass app by Transportation Technology Partners will need to remove it and download the new version from the App Store or Google Play. Customers will be able to keep their login name but, will be required to reset their password. Users will need to select “forgot password” to reset.

Users will not be able to purchase tickets in the current app after Nov. 30. Customers who have passes or stored value in the current app will be able to use those forms of payment until Jan. 25, 2025.

In the new LYNX® Paw Pass app by Genfare, customers will see an updated look, have the ability to plan their trip and view/track real-time bus arrivals. To pay their fare, customers will scan the QR code on the app at the farebox scanner. Operators will no longer have to look at mobile tickets for validation. If customers pay a reduced fare, they will still have to show a LYNX issued ID. 

A new feature customers will like is that they will now be able to purchase a single-ride fare using a credit or debit card through the "Tap to Pay" feature directly on the farebox. Wearables such as smartwatches and smart devices will also allow customers to utilize the "Tap to Pay" feature as well.

The other LYNX apps available are Rides on Demand NeighborLink booking app and  LYNX® See&Say for security and safety reporting.

-LYNX-

For more information please contact Matt Friedman, Director of Marketing Communications,
at 407-254-6206 or mfriedman@golynx.com.