LYNX to Roll Out Upgraded NeighborLink Mobile Application on Nov. 1

October 18, 2023

LYNX has a new and enhanced NeighborLink mobile app available for download now but, cannot be used to make trip reservations until the official launch date of Nov. 1.

Customers will need to download the Rides on Demand mobile app through the iOS or the Google Play store and select NeighborLink from the Agency Selection screen. The fresh design and new interactive real-time app will make it easy for customers to manage all aspects of their journey. Customers will now be able to book trips with just a few taps, request space for a wheelchair, plus track their ride on a live map and receive important notifications before and during the trip.

Anyone who installed the previous version of the NeighborLink app will need to remove it and download the new Rides on Demand version.  During this transition period customers in the NeighborLink service areas may still call 407-244-0808 to book a trip. Temporarily customers will need to call and book their trip for travel after Oct. 25 until the new app launches on Nov. 1.