LYNX' HR mission is to develop effective programs and implement strategic improvements that deliver quality services which add value to and strengthen LYNX and its employees.
Customer Care - We truly care for each customer. We work to build enduring relationships by understanding and anticipating our customers’ needs. We cherish diversity and respect each individual’s need for a balanced life.
Responsiveness - We are committed to providing prompt and courteous attention to our customers in the most expeditious manner.
Expertise in HR - We are driven to provide the most current, accurate HR support. Our culture embraces creativity, seeks different perspectives and risks pursuing new opportunities.
The purpose is to insure the promotion of equal opportunity for all persons employed or seeking employment, without regard to race, color, creed, national origin, sex, age or disability. It shall be the policy of LYNX to provide equal opportunity to all applicants for employment and to administer all personnel practices such as recruitment, selection, training, promotion, termination, transfers, layoffs, compensation, benefits and other terms, conditions and privileges of employment in a manner which does not discriminate on the basis of race, color, creed, age, sex, national origin, religion, or disability. It is the policy of LYNX that:
The program is action oriented and will be reevaluated and revised when necessary. The LYNX commitment to a realistic Affirmative Action Program has as its foundation the designation of Desna Hunte, as the Manager of Compliance who is dedicated to the philosophy and policy of the program. If any employee or applicant has a problem or concern in any matter relating to an equal opportunity practice or procedure, please contact her at (407) 254-6117 or dhunte@golynx.com.
LYNX is dedicated to providing safe, dependable, economical transportation services to our transit system customers. LYNX employees are our most valuable resource and it is our goal to provide them with a healthy, satisfying working environment. In meeting these goals, it is our policy to (1) assure that employees are not impaired in their ability to perform assigned duties in a safe, productive and healthy manner; (2) create a workplace environment free from the adverse effects of drug and alcohol abuse or misuse; (3) prohibit the unlawful manufacture, distribution, dispensing, possession, or use of controlled substances; and (4) encourage employees to seek professional assistance anytime personal problems, including alcohol or drug dependency, adversely affect their ability to perform their assigned duties.
This policy applies to all LYNX employees. All employees will be subject to pre-employment drug testing as well as reasonable suspicion, post-accident, return-to-duty and follow-up drug and alcohol testing. Employees who perform safety-sensitive functions will also be subject to random testing. A safety-sensitive function is any duty related to the safe operation of mass transit service including the operation, dispatch, and maintenance of a revenue service vehicle (whether or not the vehicle is in revenue service) and any other employee who holds a Commercial Driver's License (CDL).
LYNX follows USDOT and FTA drug testing guidelines. Test for drugs will be done by analytical urine drug testing. The drugs for which LYNX will test shall include, but not be limited to the following; marijuana, cocaine, opiates, amphetamines and phencyclidine. Tests for alcohol concentration will be conducted utilizing a National Highway Traffic Safety Administration (NHTSA) approved Evidential Breath Testing Device (EBT) operated by a trained breath alcohol technician.
Customer Service
455 N. Garland Ave.
Orlando, FL 32801
P: (407) 841-LYNX
E: inquiry@golynx.com
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